Minor Service Outage

Atlassian Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Bitbucket Operational
Confluence/wiki Operational
Support portal Operational
Bamboo Operational
90 days ago
100.0 % uptime
Today
NYGC Portal Operational
90 days ago
100.0 % uptime
Today
HPC Cluster Operational
90 days ago
100.0 % uptime
Today
VPN Access Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
WiFi Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
GPFS Commons Operational
90 days ago
100.0 % uptime
Today
NFS Filesystems Operational
Archive Operational
90 days ago
100.0 % uptime
Today
instdata Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS s3-us-east-2 Operational
AWS route53-us-east-1 Operational
AWS route53-us-east-2 Operational
Box Operational
90 days ago
99.93 % uptime
Today
Box Login/SSO Operational
90 days ago
99.82 % uptime
Today
Box Uploads/Downloads Operational
90 days ago
99.99 % uptime
Today
Box Login/SSO Operational
90 days ago
100.0 % uptime
Today
Box Box Sync Operational
90 days ago
100.0 % uptime
Today
Box Box Drive Operational
90 days ago
99.86 % uptime
Today
Cloudflare Partial Outage
90 days ago
85.09 % uptime
Today
Cloudflare Newark, NJ, United States - (EWR) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Norfolk, VA, United States - (ORF) Partial Outage
90 days ago
70.19 % uptime
Today
Duo Operational
90 days ago
99.98 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo Cloud PKI Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo SSO Operational
90 days ago
100.0 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
99.96 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
99.96 % uptime
Today
GCP Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Console Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Identity & Access Management Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud SQL Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Networking Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
90 days ago
100.0 % uptime
Today
Google Apps Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
99.99 % uptime
Today
Zoom Zoom Chat Operational
90 days ago
100.0 % uptime
Today
Zoom Cloud Recording Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Telephony Services Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
90 days ago
99.98 % uptime
Today
Zoom Zoom Video Webinars Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Internet - AoA Operational
90 days ago
100.0 % uptime
Today
Internet - Pearl Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 8, 2026

No incidents reported today.

Jan 7, 2026

No incidents reported.

Jan 6, 2026
Completed - HPC clusters are running jobs again. The HPC GPFS maintenance is complete ahead of schedule.
Jan 6, 12:32 EST
Update - HPC storage has passed health checks and is now available again from majority of systems. HPC jobs will start within the next hour (by 1pm).
Jan 6, 12:16 EST
Update - Drives have been reinstalled in new enclosure, enclosure cabled, and system brought up. Initial checks appear healthy. Working through remaining health checks and will then start bringing up dependent systems and HPC.
Jan 6, 11:53 EST
Update - hpc gpfs storage has been taken offline. All parts are in our cage within the data center and vendor engineers have arrived.
Jan 6, 10:31 EST
Update - HPC clusters are not running any jobs.
Jan 6, 10:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 09:30 EST
Update - We've confirmed that all necessary parts are onsite and multiple engineers from vendor are set for data center access and will start at 10am. We plan to stop new HPC jobs from starting on the cluster around 9:30am. All running jobs will be cancelled during maintenance. Pending or held jobs will start after several steps of checking functionality post-maintenance.
Jan 5, 14:28 EST
Scheduled - GPFS storage will be unavailable for most of January 6th while we work with our storage vendor to replace a disk enclosure. All HPC jobs and many automated systems and internal applications will be offline. All non-ONT instruments that write to instdata or cloud should be able to run.
The effort will involve both software shutdown of many systems as well as labor in the data center to remove 104 drives from the old enclosure, install new enclosure in rack, and install drives in new enclosure.
The currently installed broken enclosure has bad ports on one of its 104 drive slots, preventing a drive swap from resolving an issue.
Building a configuration that can always survive disruption to 100+ drives due to enclosure issues is complex - over half of our gpfs capacity will be resilient to enclosure issues after this maintenance.

Dec 15, 12:17 EST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.